Email innovations
Email can often be disregarded as 'old hat' by teams when considering the best way to approach a new eProject or issue.
But, whilst many customers/users are confident with email, and are happy to move from using email to more complex online solutions, many sectors of society are still getting to grips with using computers and email.
Email can also provide a direct link into someone's daily activity, and can deliver suprisingly good results if used wisely.
This section explores innovative use of email - from self-help groups, to community consultations.