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Food safety enforcement

We have a duty to inspect all businesses which sell or handle food across the district - from the largest processors and manufacturers, through to service providers such as child minders who supply meals or snacks to children in their care. Every business is given a rating between 1 - 5 which is based on the national food rating scheme. Ratings are published to

How often businesses are visited will depend on the risk they pose. The risk is assessed by considering factors such as how many customers the business has and how clean it is. The visiting officer will give each factor a score which determines when the next visit will be.

Visits are done in various ways, but most often an officer will speak to you about what happens in your business, the safety methods you have put in place and will inspect the structure and cleaning.

For the majority of well-run businesses, the officer will put together a report detailing any breaches of the law, with a time limit to put it right and any suggested improvements.

If something is seriously wrong the officer has the power to serve an improvement notice which means the food business operator could go to court if they fail to act, or in the very worst cases a prohibition notice can be served which has the power to shut the business or stop certain operations.

Whatever course of action the officer takes must be in line with our enforcement policy which ensures everyone is treated fairly. The policy is based on government guidance.

If you have any questions or concerns about inspections or enforcement please contact us on 01543 308744 and ask to speak to a member of the food team, or email us at 

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Get in touch or visit...

Our location and travel details >>

Phone our contact centre: 01543 308 000
District Council House, Frog Lane, Lichfield, Staffs, WS13 6YY

If you need to contact a team direct, please visit our contacts page for team phone numbers and email addresses.

Opening times

Our main reception at Frog Lane in Lichfield is open Monday - Friday, 8.45am - 5.15pm. Our phone lines close at 5pm.