Our revenues & benefits team is experiencing a high volume of calls

Revs and bens: We're sorry if you experience longer than usual wait times when calling. Why not pay online, on the MyStaffs app, or call our automated payment line: 0345 234 0068. Or send your queries to: revenues@lichfielddc.gov.uk (council tax, BID & rates) or benefits@lichfielddc.gov.uk (housing benefit & council tax support).


Key council contacts

Our Customer Services Team is based in District Council House, Frog Lane, Lichfield. Reception is open between 8.45am and 5.15pm, Mondays to Fridays. Customer Services is available over the phone from 8.45am to 5pm, Mondays to Fridays by calling 01543 308000. Outside these times, your call will be directed to our out-of-hours emergency service. 

If you need to contact a team direct, please use the contact details below:

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Our location and travel details >>

Phone our contact centre: 01543 308 000
District Council House, Frog Lane, Lichfield, Staffs, WS13 6YY

If you need to contact a team direct, please visit our contacts page.

Opening times

Our main reception at Frog Lane in Lichfield is open Monday - Friday, 8.45am - 5.15pm.

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