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Data protection act

The Data Protection Act primarily deals with personal information we hold about you. It places a responsibility on us to manage the way we obtain, process, hold, use, disclose and dispose of personal data, which is outlined in the 8 principles of the act. Read our data protection policy to find out more.

Make a request to access your own personal information

This is known as a Subject Access Request (SAR). We can charge a fee of up to £10 to process this request, which may be waived under certain circumstances. Please read the form carefully and enclose the appropriate identity to ensure the security of your personal information.

Once we are satisfied that the information supplied by you is sufficient and we have verification of your identity, we will conduct a search of our systems for your personal information. We are required to provide you the information subject to any exemptions within 40 calendar days of verification.

Useful links and documents:

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Get in touch or visit...

Our location and travel details >>

Phone our contact centre: 01543 308 000
District Council House, Frog Lane, Lichfield, Staffs, WS13 6YY

If you need to contact a team direct, please visit our contacts page for team phone numbers and email addresses.

Opening times

Our main reception at Frog Lane in Lichfield is open Monday - Friday, 8.45am - 5.15pm. Our phone lines close at 5pm.