Equality

We work to make sure we deliver our services in a fair and equitable way.

We carry out equality impact assessments on services and service changes, to help us ensure we are taking into account all our service users' needs. We also publish an annual equality statement that sets out what we have done to delivery equality in our services.

Our equality duty

The public sector equality duty requires us to consider three equality aims when designing and delivering services and our employment practices:

  • Eliminate unlawful discrimination, harassment and victimisation.
  • Advance equality of opportunity, between people who share a protected characteristic (groups protected by legislation) and those who don't.
  • Foster good relations between people who share a protected characteristic and people who do not share it.

This means that our residents, contractors, partner organisations, job seekers and employees will all be treated fairly and equally regardless of their age, race, colour, national or ethnic origin, gender (including transgender), marital status (including civil partnership), disability, religion or belief (including non-belief), sexual orientation and through pregnancy and maternity.

These groups are specifically protected by the Equality Act 2012 (protected characteristics).

Are we treating you fairly?

We want to hear from you if you feel we have not treated you fairly, or if we have discriminated against you in any way. To give us your feedback, please fill in our online form or contact our team on 01543 308000.


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Get in touch or visit...

Our location and travel details >>

Phone our contact centre: 01543 308 000
District Council House, Frog Lane, Lichfield, Staffs, WS13 6YY

If you need to contact a team direct, please visit our contacts page for team phone numbers and email addresses.

Opening times

Our main reception at Frog Lane in Lichfield is open Monday - Friday, 8.45am - 5.15pm.

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