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Freedom of information requests

This section is designed to help you find the information you want as quickly as possible, without necessarily having to submit and FOI request.

It could take up to 21 working days to receive a response to your freedom of information (FOI) request, so why not find out if we've already published the information you need by following these easy steps:

1. Check out frequently asked FOI responses

Check out responses we have given to frequently asked FOIs using the tiles below.

It's worth noting that if you submit a request for information that is listed on our FOI pages, we will simply send you a link to the relevant webpage on our website (up to 21 days later!), so it’s well worth taking a look first.

2. Check out what we can’t provide

Every year we receive hundreds of FOIs we can’t answer - this includes FOIs about cyber security, our business rates credit balance and services provided by our partners.

We also cannot release personal or commercially sensitive information, or information that could jeopardise the health, safety or security of the council, its employees, systems, services or property.


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Get in touch or visit...

Our location and travel details >>

Phone our contact centre: 01543 308 000
District Council House, Frog Lane, Lichfield, Staffs, WS13 6YY

If you need to contact a team direct, please visit our contacts page for team phone numbers and email addresses.

Opening times

Our main reception at Frog Lane in Lichfield is open Monday - Friday, 8.45am - 5.15pm. Our phone lines close at 5pm.