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Paying our suppliers

We know how important it is to pay suppliers on time, and how vital cashflow is to businesses and so we aim to keep within our agreed payment terms. Our track record is impressive and in 2016/17 we paid our suppliers on average within 20 calendar days.

To help us process payments quickly and efficiently, please refer to our payments and ordering statement.

When will I be paid?

If you have supplied goods or services to us, but have not been paid, your first point of contact should be the service team that ordered the goods. The person responsible and their telephone number should be on the order email you received.

If you can't contact this person, or they haven't been able to help you, please contact our accounts payable team which administers all our payments.

Contact us

If you have any questions, please call our accounts payable team on 01543 308021 or fax 01543 309019.

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Get in touch or visit...

Our location and travel details >>

Phone our contact centre: 01543 308 000
District Council House, Frog Lane, Lichfield, Staffs, WS13 6YY

If you need to contact a team direct, please visit our contacts page for team phone numbers and email addresses.

Opening times

Our main reception at Frog Lane in Lichfield is open Monday - Friday, 8.45am - 5.15pm. Our phone lines close at 5pm.