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Step-by-step guide to making an e-petition

This page includes how to create an e-petition and how the council will deal with all the petitions it receives.

Step 1: Create your e-petition

To create your e-petition,  select an online petition service of your choice. We recommend but you are free to use any online petition service you wish.

When creating an e-petition, you will need to enter various details including contact details, a title and explanation of what your petition is about, and whether or not you are representing an organisation.

Step 2: Submit your petition

As you will be using an online petition service that is not hosted on our website, your petition will not automatically be shown on our website. If you would like us to promote your petition on our website, please send us a link to your petition as well as any other relevant details to

If the petition is about something a different council or organisation is responsible for, we will not display the petition on our website and we will contact the author to let them know.

Step 3: Petition approval

After we've received your petition, we will check that it complies with our terms and conditions. We try to do this as quickly as possible, but in some cases it could take up to ten working days.

Once we have checked the petition, we will email you to let you know if it has been approved or rejected. If approved, we will publish the petition online within five working days.

If for any reason we cannot accept your petition, we will contact you to explain why. You may edit and resubmit the petition to comply with our terms, should you want to.

If we can't approve your amended petition, we will contact you again to explain why.

Step 4: Petition close

Once we have received a closed petition, we will contact the petition author within ten working days to tell them that we have received it. We will also explain what we are going to do in response to it, and when they can expect to hear from us again. This will also be published on the website.

What we will do with the petition depends on how much support it gets:

  • More than 1,000 signatures will trigger a report that will be considered by Cabinet. This may be discussed confidentially - depending on the subject.
  • Between 50 and 1,000 signatures will trigger a review by the relevant director and cabinet member, who will decide what response or action is needed.
  • Fewer than 50 signatures will be passed to the relevant director for them to consider, but any response or action will depend on the issue.

If a petition is going to be discussed by Cabinet, or at any other formal meeting, we will promote the date, time and location of the meeting on this website. We will also email the petition author to let them know this information.  

We may need to deal with petitions differently in the run up to an election or a referendum. If this is the case, we will explain the reasons and discuss the revised timescale with the petition author.

Step 5: What action will be taken

Once a petition has been considered, we will write to the petition author and post the information on the website. Depending on the petition, this could include:

  • setting out our views about the petition's request.
  • explaining that we will take the action requested in the petition.
  • explaining why we will not take the action requested in the petition.
  • explaining what action we will take, if any, in response to the petition.
  • giving advice about how the subject raised in the petition might be pursued.

We will contact the petition author to tell them what action we have or are planning to take, and will publish this information on the website.

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