Website terms

While every care has been taken in the compilation of this information, Lichfield District Council will not be held responsible for any loss, damage or inconvenience caused as a result of inaccuracy or error within these pages. The council does not endorse any external linked sites and is not responsible for their content.

Find out more using the links below:

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Data quality

We are committed to the highest standards of quality of information. If you are aware that there are any errors in the information provided please contact us.

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Information about Lichfield District Council and our website

Our privacy policy covers Lichfield District Council and its website. Should you have any queries about the site, you can contact us.

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Accessing our website

You can access our website home page and browse our site without disclosing your personal data to obtain information about Lichfield District Council services and activities.

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What personal information do we collect?

To use our online services we may ask you to register your name, email address and other relevant personal details. We will also collect information from you if you complete any other forms on our site or if you contact us with comments or specific requests.

This information will only be used for the intended purpose and should we wish to use it for any other purpose, we will ask for your permission first.

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Collecting information automatically

So we can improve our online services we will collect information about your visits to www.lichfielddc.gov.uk. These statistics do not contain personal data and cannot be traced back to an individual. We do not use cookies to store personal data nor do we link non-personal information stored in cookies with personal data about specific individuals.

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Disclosure

We will only use personal information you send us for the purposes for which you provide it.

We will only hold your information for as long as necessary for these purposes and will not pass it on to any other parties, except where required to carry out our duties and functions as a local authority.

All employees and subsidiaries who may have access to your personal data are obliged to respect the confidentiality of your personal data.

All your communications to us are protected against unauthorized access by third parties.

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Confidentiality/security

All the personal data stored on this website is recorded in a secure database.

All our employees and data processors, who have access to, and are associated with the processing of personal data, are obliged to respect the confidentiality of our visitors' personal data.

We ensure that your personal data will not be disclosed to government institutions and authorities except if required by law or other regulation.

Any payment or financial information is transmitted using 128bit Encryption using DigiCert SSL certification.

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Data protection

We will treat any personal information provided to us in accordance with the Data Protection Act of 1998. If you have an enquiry or concern regarding the processing of personal data by Lichfield District Council, please contact our Data Protection Officer at the address below.

Bal Nahal
Lichfield District Council
District Council House
Frog Lane
Lichfield
Staffs
WS13 6YU
 

You can ask us for information we may hold about you by writing us. We will inform you within 40 days if we store any personal information about you.

You may also write to us to request a copy of your information and we will provide you with a legible copy of the personal data which we keep about you and to which you are entitled. This will be sent to you within 40 days of your request, although we may require proof of your identity and information to locate your personal data. There may be a small charge for this information.

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Open data

All of the open data on this website (unless otherwise stated) is governed by the Creative Commons CC0 1.0 Universal Licence. For more information, see our Open Data License.

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Third party sites

We do not publish links to third party commercial websites. This is because by posting links to third party sites we could in advertently lead web visitors to believe we endorse such sites, yet we have no way of vetting or approving such sites. Where appropriate, we do publish links to the various partner organisations we work with.


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Get in touch or visit...

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Phone our contact centre: 01543 308 000
District Council House, Frog Lane, Lichfield, Staffs, WS13 6YY

If you need to contact a team direct, please visit our contacts page for team phone numbers and email addresses.

Opening times

Our main reception at Frog Lane in Lichfield is open Monday - Friday, 8.45am - 5.15pm.

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