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Freedom of information act request

  • When will you respond?
    We respond to FOI requests within 20 working days, which starts the next working day after you submit your request.
  • About the data you will provide in this form
    You will be asked to enter your name, address, contact and other details as part of this online form – this is classed as your personal data. The law allows us to process the data you provide in this form to help us deliver the service you have requested. We may also use your data to send service related messages to you that are in the public interest – such as service delays.
  • Will we share your data?
    The data you provide will be automatically stored in our content management system (CMS) for up to seven days, after which it will be deleted from our CMS. It will be shared with and stored by the appropriate internal team in order that they can provide the service you have requested and respond to any queries you may have. It may also be shared with and stored by our health and safety, insurance, legal and finance teams as appropriate. It will not be shared with any third parties.
  • How long will we store your data?
    Your personal data will be stored for as long as is necessary to deliver you with the service you have requested/as long as you retain a contract with us, and for up to seven years, after which point it will be deleted from our systems.
  • Your rights in brief
    You have the following rights: a right of access to your information, a right to correct inaccurate information, a right to restrict our processing of your data, a right to have your personal data erased or to object to any processing by us on public interest grounds.
  • Who is the data controller?
    Lichfield District Council (District Council House, Frog Lane, Lichfield Staffs WS13 6YY, tel: 01543 308000) is the data controller.
  • Any questions or concerns?
    If you any questions, please email our data protection officer at in the first instance, or if you have concerns about the way we have processed your personal data, please contact the Information Commissioner (ICO)

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Get in touch or visit...

Our location and travel details >>

Phone our contact centre: 01543 308 000
District Council House, Frog Lane, Lichfield, Staffs, WS13 6YY

If you need to contact a team direct, please visit our contacts page for team phone numbers and email addresses.

Opening times

Our main reception at Frog Lane in Lichfield is open Monday - Friday, 8.45am - 5.15pm. Our phone lines close at 5pm.