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Report a refuse collection problem

  • Please use this form to let us know about any problems with your household waste collection service. Please note, if you are reporting a missed bin before 4pm, our crews may still be out and about. You can also only report missed bins up the end of the next working day after it was due to be emptied. If our crews have not reported an issue (such as it was not out on time or had the wrong waste in it), we will return within three working days to empty it.
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Get in touch or visit...

Our location and travel details >>

Phone our contact centre: 01543 308 000
District Council House, Frog Lane, Lichfield, Staffs, WS13 6YY

If you need to contact a team direct, please visit our contacts page for team phone numbers and email addresses.

Opening times

Our main reception at Frog Lane in Lichfield is open Monday - Friday, 8.45am - 5.15pm.