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Landlord portal

The landlord portal enables you to securely access our system and view real-time information regarding the housing benefit  payments you receive on behalf of your tenants.

The landlord portal is simple to use and should also reduce the need for you to have to call us to enquire about housing benefit payments.

To request access to the landlord portal, please complete our application form.

We will then register your details and email your user ID, password and link to the portal together with a user guide.


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Get in touch or visit...

Our location and travel details >>

Phone our contact centre: 01543 308 000
District Council House, Frog Lane, Lichfield, Staffs, WS13 6YY

If you need to contact a team direct, please visit our contacts page for team phone numbers and email addresses.

Opening times

Our main reception at Frog Lane in Lichfield is open Monday - Friday, 8.45am - 5.15pm. Our phone lines close at 5pm.