Skip to content

Report a problem with a rental property

All rented properties must meet certain standards to make them habitable. This is the responsibility of the landlord. 

While we don't have to inspect all rental properties, we will inspect properties if there is a reason to do so - for example if someone makes a complaint.

If we spot any hazards, we have a duty to take action. We try to deal with problems informally at first by talking to the landlord, however, we can take enforcement action will be taken if necessary.

What to do if you are worried about your rented property

If you live in a rented property and are worried about health and safety, we would encourage you to speak to your landlord first. 

If your landlord fails to address your concerns, and feel your home needs to be assessed, please call 01543 308725 or email

Services A - ZSee all services
Get in touch or visit...

Our location and travel details >>

Phone our contact centre: 01543 308 000
District Council House, Frog Lane, Lichfield, Staffs, WS13 6YY

If you need to contact a team direct, please visit our contacts page for team phone numbers and email addresses.

Opening times

Our main reception at Frog Lane in Lichfield is open Monday - Friday, 8.45am - 5.15pm. Our phone lines close at 5pm.