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Report streets and highways issues

Please contact us to report any the following in relation to streets and highways:

What we don't do

Please contact Staffordshire County Council to report any of the following:

  • Abnormal loads
  • Access protection markings (white lines)
  • Bridges
  • Bus lane penalty fees
  • Bus stops and shelters
  • Cycle lanes
  • Disabled parking
  • Flooding and drainage
  • Gritting and grit bins
  • Licences for highway works and obstructions
  • Mud, spillages and obstructions
  • Parking fines
  • Potholes
  • Road markings
  • Street lighting
  • Signs on the road and footpath
  • Traffic calming
  • Traffic lights and signals
  • Tree and hedge maintenance
  • Vehicles parked on the highway
  • Walls and fences (highway retention)
  • Weight restriction areas
  • Weeds and grass cutting

You can call the Staffordshire County Council highways team on 0300 111 8000 or visit their highways homepage. If you're calling on a mobile phone, or from outside Staffordshire, please call 01785 277452/277686.


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Get in touch or visit...

Our location and travel details >>

Phone our contact centre: 01543 308 000
District Council House, Frog Lane, Lichfield, Staffs, WS13 6YY

If you need to contact a team direct, please visit our contacts page for team phone numbers and email addresses.

Opening times

Our main reception at Frog Lane in Lichfield is open Monday - Friday, 8.45am - 5.15pm. Our phone lines close at 5pm.