Can you back date my claim?

If you have applied for housing benefit to help with your rent and you are eligible, your benefits will normally start from the Monday after we receive your completed form.

We may be able to back date housing benefit to an earlier date, provided you can show there was good cause for your delay in making your claim, throughout the whole period you would like it to be backdated. Good cause is any reason or combination of circumstances that would have stopped you from making a claim earlier.

Examples of good cause are:

  • Death of a relative.
  • You, or a member of your household, were in hospital.
  • There were good reasons for you not believing you could claim, amounting to more than just not thinking or not caring.
  • Some external factor prevented you from making a claim, such as failure of the postal service or imprisonment.

We will usually need to see proof of the things you tell us about. For example, if you were in hospital, we would need to see a letter from the hospital or your doctor confirming your illness and the length of time you were in hospital.

If you have any questions, please email our benefits team at [email protected] or call our team on 01543 308900.