Chief executive and leadership team

Heads of service - transformation & resources

We have eight heads of service who are responsible for key areas of our activities. The following four heads of service work directly to Neil Turner, director of transformation and resources

Transformation & resources - heads of service

Head of finance & procurement (S151 officer)
[email protected]

Financial probity. Strategic financial management and planning. Treasury and investments. Revenue strategy. Capital strategy. Accounts payable. External funding procedures. Risk management strategy and procedures. Internal audit. Procurement strategy and  procedures.

Head of legal, property & 
democratic services (no appointment)

Members’ services, including governance and advice. Electoral services. Management of the council’s property portfolio. Surveillance regulations (RIPA). Legal services, including probity and standards. Deeds.

Head of corporate services (monitoring officer)
[email protected]

For monitoring officer email [email protected]

Management of the IT estate and support service contract. Channel shift. Telephony provision. GIS Graphical information systems, including street naming & numbering. Health and safety. Insurance and risk management. HR services. Employee Liaison Group (industrial relations). Corporate communications, media relations and website/intranet support. Corporate strategic planning. Performance management. Complaints and compliments. MP enquiries. Ombudsman investigations. Research. Equalities. Asset management. Premises maintenance. Monitoring officer role. Data protection and freedom of information.

Head of customer services, revenues & benefits
[email protected]

Administration and collection of local taxation. Administration of housing benefits and local council tax support. Corporate debt recovery. Customer services (including reception and telephone).