Your council tax bill explained

Back of bill information

The back of the council tax bills contain the following information. If you have recieved a business rates bill, view the business rates bill back of bill information.

Make life simpler: pay by Direct Debit

  • Never miss a payment
  • Quick and easy to set up
  • Protected by the Direct Debit guarantee
  • Choice of dates to pay

Find out more

Register for a My Account online

  • Paperless billing
  • Never lose a bill
  • Check your balance
  • Access your account any time

Sign up for a council tax account

Always quote your council tax account number when making a payment

Pay by debit or credit card online at or call our 24-hour automated payment line on 0345 234 0068.

Pay by cash at a Post Office, PayPoint or Payzone. The Post Office also accepts cheques. You will need to take this bill with you as it has a barcode on it which needs to be scanned.

Discounts, exemptions and council tax support

People on a low income may be able to claim council tax support.  You can also get a 25% discount if you live alone or there are others who are not counted in your household, such as students. To find out more visit  If you receive a discount, exemption or Council Tax support, you must tell us about any changes that may affect this within 21 days or you may be fined £70. 

If you think your bill is incorrect, please visit  This includes if you think your Council Tax support is wrong or you are in the wrong council tax band.

When your address or circumstances change Tell us you have moved at or to report a change that may affect your local council tax support at

Instalments We will set up instalments for you to pay your council tax over ten months on your annual bill, but you can request to pay over 12 months. You will need to write to us no later than 10 March each year to request a change in instalments.

Problems paying your bill  If you cannot pay your instalments, please call us on 01543 308900.

About your council tax increase

We are required to show the percentage change to your council tax bill to one decimal place. The actual increase for each authority is: Staffordshire County Council 4.99%, Staffordshire Commissioner Police & Crime 4.83%, Staffordshire Commissioner Fire & Rescue 4.85%, and Lichfield District Council 0%. To find out how we calculate and spend council tax, visit

2023 adult social care charge

Staffordshire County Council is an adult social care authority. Your council tax bill shows two percentage changes: one for the part of the overall change attributable to the adult social care precept and one for the part attributable to general expenditure. Find out more at

Contact us

Visit our council tax section when you have moved address, apply for or cancel a single person discount, view your account activity and more.


Write: Revenues & Benefits, District Council House, Frog Lane, Lichfield WS13 6YX

Call us: 01543 308900

Data protection and General Data Protection Regulation (GDPR)

The law allows us to process your ordinary personal data either because it is necessary to do so to perform a task carried out in the public interest, or in the exercise of official authority vested in us. Please read our privacy notice at on how we will use your personal data and who we may share it with. A paper copy is available on request.