Going cashless
We removed the payment boxes from District Council House at Frog Lane in Lichfield and from Burntwood Library in May 2020.
This is because receiving money through cash boxes is costly and outdated and there are more convenient ways to pay us.
We also stopped issuing Post Office payment cards.
Pay your council tax, business rates or an invoice by Direct Debit
By far the most convenient way to pay your council tax or business rates is by Direct Debit. You can also pay for an invoice by setting up a Direct Debit.
It is a quick, easy and safe way to pay with a full guarantee against errors. We make sure you always pay the correct amount at the right time without the need to remember when a payment is due.
If you pay by Direct Debit, you can choose a payment date of the 1st or 18th of the month.
Please have your account/reference number to hand.
- Set up your council tax Direct Debit online or by calling us on 01543 308900.
- Set up your business rates Direct Debit online or by calling us on 01513 308900.
- To pay an invoice by setting up a Direct Debit, fill in the Direct Debit form.
Pay online
From your council tax and business rates to council invoices and much more, you can pay by card online.
Please have your account/reference number to hand.
Pay over the phone
You can pay your council tax, business rates, an invoice or penalty notice using our 24-hour automated payments line on 0345 234 0068.
Please have your account/reference number to hand.
Alternatively you can pay during office hours:
- For council tax and business rates call us on 01543 308900
- For all other payments call us on 01543 308000
Pay your council tax or business rates by cash or cheque
To pay your council tax by cash or cheque, please take your most recent bill to your nearest Post Office, PayPoint or Payzone. Bills are sent out in March.
- Find your nearest Post Office
- Find your nearest PayPoint
- Find your nearest Payzone
Please note: The Post Office only accepts cash, debit card and cheque payments. Payzone outlets only accept cash. The limit in both outlets is £1,000 per transaction.
PayPoint primarily accepts cash transactions. However, other payment methods may be accepted at the retailer’s discretion. The limit per transaction is £300.
If you lose your bill please contact us to request a new barcode. Email us or phone us on 01543 308900.
Using your Post Office payment card
If you already pay us using a Post Office payment card, you can continue to use it. However, we stopped providing new or replacement cards from May 2020.
If you misplace your card or it stops working, you will need to set up a different payment method or take your barcoded council tax or business rates bill with you to the Post Office, PayPoint or Payzone.
Garden waste subscription
You can pay for your yearly garden waste subscription is by signing up online or by calling the shared waste service on 0345 002 0022.
Bulky waste collection
You can pay for your bulky waste collection by card when you book it online or by calling the shared waste service on 0345 002 0022.
Pay for a planning application and other related fees
The most convenient way to make and pay for a planning application is through the Planning Portal.
If making a paper application you can pay by card online or over the phone by calling 01543 308174.
We now also have online payments for pre-application advice and miscellaneous payments - including decision notices and planning history searches.
Paying for building control
To apply for building regulations approval, please visit our Central Building Control Partnership website
We host Central Building Control Partnership on behalf of six councils, and all payments to the partnership are made to us. Statements, receipts, etc will show the payment made to Lichfield District Council.
Paying for building control services and paying an invoice:
- Pay by card for a building control invoice online.
- Pay by card for any other building control service (which is not an invoice) online.
- By card over the phone by calling 0300 111 8035 after 10am, Monday to Friday.
- You can also pay by BACS using the below sort code and account number. In the reference section please include your surname and as much of the site address that you are applying for as you can. Please also email the project payment details to Central Building Control and our cashiers. This will ensure the payment is processed faster.
Sort code: 53-70-15
Account number: 03840611
Paying for a licence
You can now pay and apply online for most licences, including:
- Apply/renew three-year taxi driver application form
- Apply/renew a vehicle (hackney or private hire) licence
- Street trading consent traders application (non special event)
- Temporary event notice (TENs)
Online forms are being developed for other licences.
For information about applying for licences please visit the licensing section.