COVID-19 updates for taxis and PHVs

Face covering on transport

Following the government’s announcement that face coverings must be worn on public transport and have provided guidance

It states that on a Bus or Coach, Train or Tram, Ferry or Hovercraft or other vessel, Aircraft or Cable Car you must wear a face covering. Within the guidance it states that you ‘should’ wear a face covering when using a Taxi or Private Hire vehicle, so it is not mandatory. We would like to offer our support to any driver who insists on passengers wearing facemasks and refuses a fare on that basis.

Please take note of the exemptions contained within the document and these include:

  • a child under the age of 11
  • if you have a physical or mental illness or impairment, or a disability that means you cannot put on, wear or remove a face covering
  • if putting on, wearing or removing a face covering would cause you severe distress – e.g. people with autism
  • if you are travelling with, or providing assistance to, someone who relies on lip reading to communicate
  • if you are travelling to avoid injury or escape the risk of harm, and you do not have a face covering with you
  • if you need to remove it during your journey to avoid harm or injury or the risk of harm or injury to yourself or others
  • if you need to eat, drink, or take medication you can remove your face covering