Severe weather emergency protocol for rough sleepers

We currently offer emergency accommodation to anyone who we are satisfied is rough sleeping, in the same way that we would if SWEP (Severe Weather Emergency Protocol) was active.

This means that for now, in effect, SWEP is active at all times.

We will check whether a person is or has been rough sleeping, before we provide any accommodation.

If you are sleeping rough, or know of someone who is sleeping rough, and need help to get into temporary accommodation, call us on 01543 308000 or outside of office hours call 01543 574480.

SWEP details

Note: as above, SWEP is currently not relevant, as we are offering accommodation to all rough sleepers, no matter the weather.

We have a protocol that is designed to get rough sleepers into emergency temporary accommodation during severe weather. Our protocol was designed in line with government guidance.

When the protocol is activated, anyone who is rough sleeping can contact us to access emergency accommodation whilst the protocol is active, regardless of their eligibility under homelessness legislation.

Our housing options team checks the predicted temperatures on a regular basis at BBC weather, and updates this page when the SWEP is activated. We also notify all organisations and individuals who may come across rough sleepers during the course of their daily activities.

If you are sleeping rough, or know of someone who is sleeping rough, and need help to get into temporary accommodation whilst the SWEP is active, call us on 01543 308000 or outside of office hours call 01543 574480.