Council contacts

Council tax

Before contacting or team, please use one of our digital services:

Email us or call our customer services team on 01543 308900, 8.45am and 5pm, Monday - Friday (until 4pm Wednesdays).

Benefits

Before contacting or team, please use one of our digital services:

Email us or call our customer services team on 01543 308900, 8.45am and 5pm, Monday - Friday (until 4pm Wednesdays).

Building control

Before contacting or team, please use one of our digital services available on our Central Building Control Partnership website:

Alternatively contact the team on 0300 111 8035 from Monday to Friday, 9am to 5pm or email [email protected]

Homelessness and housing advice

Email our homelessness team or call us on 01543 308703/308709

Housing

Email our housing team or call us on 01543 308715

Planning

Before contacting or team, please use one of our digital services:

Alternatively call us on 01543 308174 between 8.45am and 5pm or email our planning team.

Waste and recycling

Before contacting or team, please use one of our digital services:

If the service you need is not available, please call our waste and recycling team on 0345 002 0022 between 8.45am and 5pm.

Food safety

Before contacting our team, please use one of our digital services:

If the service you need is not listed, call our customer services team on 01543 308000 between 8.45am and 5pm, Monday - Friday.

Environmental health

Before contacting our team, please use one of our digital services:

If the service you need is not listed, call our customer services team on 01543 308000 between 8.45am and 5pm, Monday - Friday.

Elections

Call our customer services team on 01543 308000 between 8.45am and 5.15pm, Monday - Friday.

Anything else

Call our customer services team on 01543 308000. Phone lines open weekdays between 8.45am and 5pm.

Out of hours urgent assistance

For urgent out of hours assistance, please call 01543 308000 and follow the recorded instructions. 

Press office

Email our press office or call us on 01543 308778.

For urgent out of hours press enquiries, please call 07834 951630