Save time, get online

artwork with tablet showing council website

From ordering an extra blue bin through to telling the council you’ve moved, you can save time by accessing your local services online.

We have introduced a range of digital forms to our website and we're hoping to raise awareness through our ‘Save time, get online’ campaign.

The campaign is about trying to get more people to interact with the council online, as it is quick and simple to do and reduces pressure on the council’s customer services team.

By visiting the digital services section of our website you will find lots of time-saving forms, including how to report a missed bin, book a bulky waste collection, sign up to pay your council tax by direct debit, request paperless council tax and business rates bills, apply for housing benefit or council tax support, and lots more.

Councillor Liz Little, Cabinet Member for Corporate & Customer Services, Revenues & Benefits, said:

“In our 24-hour society, and as more of us pay our bills and interact with service providers online, we wanted to offer quick and simple ways for our residents to do more on our website. The digital services web page takes you through to a number of forms that are easy to fill in that will save you time, and we hope our residents will go to our digital services page to see what they can do.”

The council’s website also has many ways to save time through its pay, report, apply and book links at the top of the site. You can use these to pay for items such as a car park season ticket or a planning application, report dog fouling or a missed bin, apply for an assisted bin collection or a single person council tax discount, and book a party in Beacon Park or building control services and much more. 

“I would really encourage Lichfield District residents to visit our website to find out all they can do online,” continued Cllr Little.

Published: 1 October 2018