You can now sign up for the 2024 garden waste service. We charge £40 per year for up to 23 fortnightly garden waste collections, between the end of January/early February to mid-December, regardless of when you sign up, so why not sign up early! You can now choose to pay by direct debit or debit/credit card. Find out more.

Our planning customer promise

Validation of planning applications

We will:

Encourage applicants to adhere to our validation guidance on submission of an application.
Aim to inform applicants whether an application is valid within three working days of receipt.
Look to respond quickly to resolve any minor technical errors or omissions.
Return as invalid any applications where requested information is not received within agreed timescales.