Our planning customer promise

Consideration of applications & making decisions

We will:

  • Ensure all decisions are made in accordance with the relevant legislation and planning policy but also take into account other relevant material considerations.
  • Act in a positive and proactive manner and look to find solutions where possible.
  • Not seek changes or amended information if no pre-application advice was sought and the proposals are clearly unacceptable in planning policy terms.
  • Reference all points raised in consultation or neighbour responses on applications in the planning officer’s report.
  • Publish the officer's report and the decision to view on our website within 48 hours of the decision being made.