Please accept our apologies but we are facing a number of challenges with the collections and as such are focusing solely on scheduled collections at the moment.

Unfortunately this means we will be unable to return to any reports of missed collections except where the household is an assisted collection.

If your bin has been missed please email wastestrategy@lichfielddc.gov.uk and we will arrange to take excess waste next time.

We are extremely sorry for any inconvenience this may cause and appreciate your patience at this time.

Houses in multiple occupation (HMOs) licences

Can I get a refund on a licence?

We do not normally refund licence fees as the fees cover our processing costs.

We will only consider a refund in exceptional circumstances.