We understand that this may be a difficult time, and our housing team is here to support you with more than just a roof over your head. Whether you're facing personal challenges, struggling with your mental health, or need help planning your next steps, please don’t hesitate to reach out. We offer a range of support inlcuding:
Mental health and wellbeing
- Help if you're in crisis or feeling overwhelmed
- Support accessing mental health services or counselling
- Friendly staff to talk to in confidence
Money and budgeting advice
- Help with managing your money while you're here
- Advice about benefits, rent, or debt
- Support with applying for financial assistance
Planning for permanent housing
- Help looking for your next home
- Support understanding your housing options
- Guidance through housing applications and waiting lists
Everyday life support
- Help accessing healthcare, education, or employment services
- Signposting to local community support or foodbanks
- Help contacting social workers or other professionals
How to get help
- You can talk to us at any time during your stay - no issue is too big or too small.
- Call us our duty housing officer on 0333 220 3088 (Monday - Friday, 9am - 5pm), or if you'd rather write things down, please email housing.options@lichfielddc.gov.uk and we'll reach out on the next working day.
- In an emergency that requires out of hours support that cannot wait until the next working day:
- call 0300 303 8234 for housing officer support.
- call 0330 222 0304 and select option 3 to speak to our CJE Developments who provide our out of hours repairs support - the team at CJE will only attend if the issue is an emergency. Non emergency issues will be passed to our property team to deal with on the next working day.