We've had a printing issue with a small number of poll cards that have been issued for the Police, Fire & Crime Commissioner election on 2 May. If you receive a second poll card please destroy the first poll card you received, and use the second one. The replacement poll cards will be clearly marked to show you which one to retain. Please be reassured this will not affect anyone's ability to vote, or allow people to vote more than once. Whilst you can take your poll card to the polling station, remember you don't need it to vote, but you must remember to bring your voter ID. Thank you for your understanding.

Chief executive and leadership team

Assistant director - customer, resident and business services

Responsibilities

Digital and transformation agenda
Administration and collection of council tax and business rates
Administration of housing benefits and local council tax support
Corporate debt recovery
Customer services (including reception and telephone)
Housing, homelessness and housing advice
Complaints and compliments
MP enquiries
Ombudsman investigations
Oversight of disabled facilities grants delivered by the LATCO

Email Lizzie Barton, assistant director - customer, resident and business services