Contacts and opening hours

From paying your council tax and applying for council tax support, through to booking a bulky waste or reporting a missed bin, most of these services are available online.

Our customer services team is available on 01543 308000 weekdays, Monday - Friday 9am - 5pm (not including bank holidays).

Our lines are usually very busy first thing on a Monday morning (or Tuesday after a bank holiday) and at lunchtimes, so please be aware you may have a short wait at these times. 

If you don't want to call us or wait on the line, why not use our live chat which will put you in touch with one of our customer service advisors (during opening hours).

For urgent out of hours assistance, please call 01527 406643 and follow the recorded instructions. 

Our offices are located at District Council House, Frog Lane, Lichfield, WS13 6YU.

Give feedback

If you want to make a complaint, give us a compliment, or give your views on local issues, please visit our feedback section.

Give us your feedback

Barclays Local at District Council House

Open Tuesdays & Thursdays, 9.30am to 12.30pm and 1pm to 4pm. Barclays’ customers are welcome to drop in for a chat during opening hours or call 0345 734 5345 to book an appointment.