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We are in contact with all known rough sleepers in the district to encourage them into accommodation during the current weather conditions, as part of our severe weather emergency protocol, which is now active. If you are concerned about a rough sleeper who you feel needs help, please call us on 01543 308000 or outside of office hours call 01527 406643. Find out more about our severe weather protocol.

We’re delighted to be testing a new search engine that answers your questions. Instead of typing single words, try entering a full sentence such as “What do I do if I’m worried about being homeless?” or “How do I get help to apply for planning permission?” We’d really appreciate your feedback on our new search engine, so we can tailor it to your needs and continue making improvements. Please let us know your thoughts by filling in our feedback form.

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Housing advice

Key items

  • Applications
    Register for social housing
  • Homeless
    Homelessness advice
  • keys with house keyring handing on hook
    Worried about losing your home
Apply for help towards your rent
New resident guide
Cost of living support
Housing association repairs and complaints
Private landlord repairs and complaints
Private rented housing advice
Disabled facilities grants
Supported housing

More on housing and homelessness

  • Housing register roadshows
  • Worried about losing your home
  • Discretionary housing payments
  • Domestic abuse, racial and hate crime support
  • HMO licences and register
  • Help to buy advice
  • Housing for over 55s
  • Housing strategies and policies
  • Advice for landlords
  • Council temporary accommodation
  • Asylum seekers and our district
  • Live at home schemes
  • Care and nursing homes
  • Damp, mould and condensation
  • Energy saving advice and grants
  • Contact the housing team
See all services

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