Canvass email scams

We’ve been made aware of a scam email asking residents to update their voter registration details and provide bank details to pay a fee. This message is not from Lichfield District Council and you shouldn’t click any links, make a payment or provide bank details for voter registration.

If we contact you as part of the annual canvass, our legitimate emails will direct you to www.householdresponse.com/lichfield, asking you to check or confirm household elector details using the security codes provided. We will not ask for bank details or request a payment to update the electoral register.

If you’re unsure whether a message is genuine, contact our elections team by emailing elections@lichfielddc.gov.uk or call 01543 308125 before taking any action.

You can find more information about the annual canvass on our website.