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Website accessibility

We are committed to providing websites that are usable and accessible to everyone. We actively work to make sure our websites are practical, helpful and available to people of all abilities.

We aim to conform to British Standard (BS) 8878 Web Accessibility Code of Practice from the British Standards Institution (BSI). 

We have made every effort to ensure this web site is easily readable using plain English. In addition, we have ensured that the design of this website is not an obstacle to its usability and readability.

The site is also designed to be easily printable - providing a simple, text based output onto paper.

If you have problems, or would like to make any suggestions to improve the site from an accessibility point of view, please get in touch with us:

Chris Lear - Web Manager
Call on 01543 308797 or email

Liz Thatcher - Communications Manager
Call on 01543 308781 or email

If you have any difficulty using the internet or have any accessibility issues, we hope the following information is useful.

If you need help getting started online:

If you don't have regular access to an internet connection:

If you find a keyboard or mouse hard to use:

If you can't see very well:

If you are blind:

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Get in touch or visit...

Our location and travel details >>

Phone our contact centre: 01543 308 000
District Council House, Frog Lane, Lichfield, Staffs, WS13 6YY

If you need to contact a team direct, please visit our contacts page for team phone numbers and email addresses.

Opening times

Our main reception at Frog Lane in Lichfield is open Monday - Friday, 8.45am - 5.15pm. Our phone lines close at 5pm.