Sunflower scheme
We are proud to recognise the Sunflower scheme, which is a simple tool that allows our customers to share with us that they have a disability or condition that may not be immediately apparent.
Our teams are trained to look out for the Sunflower lanyard and offer additional support to anyone wearing one.
We also ask customers to let us know if they need extra support when booking an appointment with us.
Find out more about the hidden disabilities Sunflower scheme.