How to report an abandoned vehicle
Tips and guidance
We will investigate reports of abandoned vehicles in the district, and have the power* to remove vehicles that we determine the keeper has no intention of returning to. Our powers also cover trailers and caravans.
We do not have the power to remove cars that are parked legally, but are causing an issue for local residents or businesses. Please report nuisance parking to the local police on the non emergency 101 number.
What if an abandoned car, van or other vehicle has been burnt out?
If a vehicle has been burnt out, it may have been stolen or been involved in a crime, so please report it to the local police on the non emergency number 101. The police will look into the issue and then report it to us for removal
How do I report an abandoned vehicle?
To report an abandoned vehicle please gather the following information:
- Where the vehicle is
- The registration number of the vehicle
- The colour and make of vehicle
- The condition of the vehicle (i.e. burnt out, vandalised or intact)
- How long it has been there for
- If it is displaying a tax disc
You can either report it by calling 01543 308999 or emailing firstname.lastname@example.org or by entering the postcode below and filling in our online form:
You will be asked to enter your name, address, contact and other details as part of this online form – this is classed as your personal data. The law allows us to process the data you provide in this form to help us deliver the service you have requested. We may also use your data to send service related messages to you that are in the public interest – such as service delays.
The data you provide will be automatically stored in our content management system (CMS) for up to seven days, after which it will be cleansed from our CMS. It will also be shared with and stored by the environmental health team in order that they can provide the service you have requested and respond to any queries you may have. It may also be shared with and stored by our health and safety, insurance, legal and finance teams as appropriate.
Your personal data will be stored for as long as is necessary to deliver you with the service you have requested/as long as you retain a contract with us, and for up to seven years, after which point it will be deleted from our systems.
You have the following rights: a right of access to your information, a right to correct inaccurate information, a right to restrict our processing of your data, a right to have your personal data erased or to object to any processing by us on public interest grounds.
Lichfield District Council (District Council House, Frog Lane, Lichfield Staffs WS13 6YY, tel: 01543 308000) is the data controller.
If you any questions, please email our data protection officer at email@example.com in the first instance, or if you have concerns about the way we have processed your personal data, please contact the Information Commissioner (ICO) www.ico.org.uk
What happens if my car is removed by the council after being reported as abandoned?
We store the abandoned vehicles we remove. If your vehicle is removed, please call us on 01543 308999. We will ask you to prove that you own the vehicle and also pay the appropriate fines and storage charges, which are prescribed by law and not set by the council.
Removal fees start at £150, rising to £300 depending on the type of vehicle. The fees for storage for 24 hours or part thereof start at £20, and rise accordingly up to £35 per 24 hours or part thereof. The statutory fees are laid down in The Removal, Storage and Disposal of Vehicles (Prescribed Sums and Charges) Regulations, 2008.
Vehicles on private land
If a vehicle has been abandoned on private land, including a car parking area, we serve a notice on the landowner, and ask for consent to remove the vehicle. After the expiry of 15 days, we may enter onto the land taking all possible care, and remove the vehicle.
*Under the Refuse Disposal (Amenity) Act 1978