Your business rates bill explained

Back of bill information

The back of the business rate bills contain the following information:

Make life simpler: pay by Direct Debit

  • Never miss a payment
  • Quick and easy to set up
  • Protected by the Direct Debit guarantee

Sign up at

Register for a My Account online

  • Paperless billing
  • Check your balance
  • Access your account any time

Sign up at 

Always quote your business rates account number when making a payment

Pay by debit or credit card online at or call our 24-hour automated payment line on 0345 234 0068.

Pay by cash at a Post Office, PayPoint or Payzone. The Post Office also accepts cheques. You will need to take this bill with you as it has a barcode on it which needs to be scanned.

Reliefs and exemptions

Business rates explanatory notes, information on reliefs and exemptions, along with an explanation of how your business rates are calculated and spent, is available at You can request a hard copy of this information by writing to us at the below address.  

If you think you may be eligible for an exemption or relief such as small business rate relief, charitable or discretionary relief, please contact Lichfield Connects on 01543 308900 for an application form.

Problems paying your bill

If you are struggling to pay your bill, please call us on 01543 308900.

When your address changes

Tell us you have moved at


We will set up instalments for you to pay your business rates over ten months. However, you can apply for them to be paid over 12 months. You will need to write to us no later than 10 March each year to request a change in payments.

Contact us

Visit our council tax section when you have moved address, apply for or cancel a single person discount, view your account activity and more.


Write: Revenues & Benefits, District Council House, Frog Lane, Lichfield WS13 6YX

Call us: 01543 308900

Data protection and General Data Protection Regulation (GDPR)

The law allows us to process your ordinary personal data either because it is necessary to do so to perform a task carried out in the public interest, or in the exercise of official authority vested in us. Please read our privacy notice at on how we will use your personal data and who we may share it with. A paper copy is available on request.