Access to images
The images are continually monitored by fully trained operatives, 24hours a day/365 days a year.
Access to the control room is strictly restricted to the police, dedicated maintenance contractor, CCTV manager and operators. These restrictions are necessary to protect the integrity of the evidence that is recorded on a daily basis.
Operational procedures and a code of practice based on Home Office guidelines strictly control the CCTV system’s operation. Every aspect of running the system is covered including for example where the cameras should or should not be looking.
In the case of an incident, Lichfield District Police are alerted by radio from the CCTV control room, which enables them to speak on a one-to-one basis similar to a mobile phone.
The operators also have a StoreNet radio that enables them to send and receive messages from local shops, pubs and restaurants which can be used for example to locate a missing child.
Unless recordings are required by the police to help with their investigations, CCTV recordings are kept for 28 days after which they are destroyed without viewing.
If you have been a victim of crime please first report it to the police and ask them to review any relevant CCTV recording - they will then request support from us.
Read our CCTV, body worn video and surveillance privacy notice to find out more.