Please accept our apologies but we are facing a number of challenges with the collections and as such are focusing solely on scheduled collections at the moment.

Unfortunately this means we will be unable to return to any reports of missed collections except where the household is an assisted collection.

If your bin has been missed please email wastestrategy@lichfielddc.gov.uk and we will arrange to take excess waste next time.

We are extremely sorry for any inconvenience this may cause and appreciate your patience at this time.

Insurance claims

We own significant land and property assets within our boundaries.

Through best practice and a risk management strategy, we work to safeguard customers and members of the public from the risk of injury.

However, if you have an accident and sustain injury, loss or damage, and you feel that we are responsible in some way, then you should first call our insurance officer on 01543 308022, who will then advise you to either write in or direct you to the appropriate body.