We have now paid every household in band A – D that we have identified is eligible for the energy rebate.

If you feel you should have received a payment and have not, please contact 01543 308900 before the 20 September 2022.

We are now processing the discretionary payments. Payments appear on your bank statement as LCD ENERGY PAYMENT.

Find out more about the council tax energy rebate.

Insurance claims

We own significant land and property assets within our boundaries.

Through best practice and a risk management strategy, we work to safeguard customers and members of the public from the risk of injury.

However, if you have an accident and sustain injury, loss or damage, and you feel that we are responsible in some way, then you should first call our insurance officer on 01543 308022, who will then advise you to either write in or direct you to the appropriate body.