We are very sorry that we have not emptied some people's recycling and garden waste bins as a result of today's high temperatures.

Our crews began work at 5am today and we diverted all recycling and garden staff and available vehicles to help with black bin collections in order to finish them before the temperatures peaked this afternoon. We prioritised black bins as not emptying, particularly in this heat, can create a health hazard.

We are absolutely committed to looking after our crews. Our crews work ten hour days, walk over 12 miles a day, work behind hot vehicles and cannot benefit from shade or breaks like many other people working outdoors. Sunstroke is a real risk and so we made the decision to cancel in line national HSE guidance to protect our staff wellbeing.

If your recycling bin and bags were missed, please take them back in and put them out again on Monday (29 June) and we will return to empty them before Friday 3 July.

If your brown bin was missed, please take it back in and present it on your next scheduled collection day. We will provide an additional collection later in the year to make this up. We appreciate this may feel a long way off, but we do collect a high volume of garden waste in the autumn during leaf fall and winter clearances, and we hope this will still be helpful to residents.

While garden waste is a paid subscription service, there are occasions where operational changes are necessary and these are covered in our terms and conditions. We fully understand this will be frustrating, but these decisions are made to ensure the safety of our crews, and we are very grateful for the understanding and support of our subscribers.

If your bins and bags are due to be emptied tomorrow:

Due to continued high temperatures, we are cancelling tomorrow (Friday 26 June) garden waste collection. We will be emptying recycling bins and bags and black bins as normal. As Friday rounds are smaller, we are confident these can be completed safely before peak temperatures.

Thank you for your understanding and support - find out more.

We are in contact with all known rough sleepers in the district to encourage them into accommodation during the current weather conditions, as part of our severe weather emergency protocol, which is now active. If you are concerned about a rough sleeper who you feel needs help, please call us on 01543 308000 or outside of office hours call 01527 406643. Find out more about our severe weather emergency protocol.

Shenstone neighbourhood plan modification statement

Shenstone neighbourhood plan modification statement
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