Food safety complaints

Unfortunately you may occasionally find items of food, or a place you buy food from are not up to the standard you expect.

If you know or suspect that a food business (fixed or mobile) is operating using possibly unsafe working methods please let us know. We can investigate if you are concerned that food, or the way it is served, may be harmful.

To help our investigations, any unsatisfactory food should be kept refrigerated and in its original packaging with a receipt where possible.

You will be asked to provide information on the purchase and may be asked to make a witness statement.

We will investigate your complaint to ensure that the premise operates safely and within the law. We will then inform you of the results of our investigations.

Make a food safety complaint