If we discover something is seriously wrong in a food business, we have the power to serve an improvement notice. This means the food business operator could face further formal action if they fail to improve.
In the very worst cases we can serve an emergency prohibition notice which has the power to shut the business or stop certain operations.
Whatever course of action we take must be in line with our enforcement policy, which ensures everyone is treated fairly. The policy is based on government guidance.
If you are concerned about a local food business, you can register a complaint in a number of ways: