Reach out for help and support
Reach out for help and support

South East Staffordshire Citizens Advice is a local charity that provides services to residents in Lichfield and Burntwood.

The team offers free, confidential, impartial and independent advice and information on issues, including:

  • debt and money management
  • welfare benefits
  • housing advice
  • consumer rights and advice
  • employment advice
  • family advice

They can support you to fill in forms, draft letters, and speak to and negotiate with third parties, including creditors.

Lichfield office

Our district council house reception desk is managed on our behalf by the team from South East Staffordshire Citizens Advice.

If you have an appointment with the CASES team, please sign in and collect your visitors sticker using the sign-in iPad opposite the main doors. This will notify the person you are meeting to come and collect you.

If you want to book an appointment with a citizens advice team member, please visit the CASES website or call 08082 787 977. Lines are open Monday - Friday, 9.30am - 4.30pm.

The reception team can also offer drop-in appointments about issues like debt management, benefits and more.

Burntwood office

The team's Burntwood office is located at Wade House, Cannock Road, Burntwood, Staffordshire, WS7 8JS. For opening times visit the South East Staffordshire Citizens Advice Bureau website