New resident guide

About your bins

keys with house keyring handing on hook

If you have just moved into a new house and there are no bins at your new property, or bins are missing, please call us on 0345 002 0022 to order your bins.

We provide an fortnightly collection of recycling (blue bin) and non-recyclable household waste (black bin).

We also provide a fortnightly collection of garden waste for an annual charge. If you would like to sign up to receive a garden waste collection service, visit

To find out about when your bin is collection, what to put in each bin, read a guide to your bins.