Please prepare your complaint before starting
Some questions on this form require detailed answers. You have 10 minutes to complete each page before the session times out.
To avoid losing your progress, we recommend preparing your complaint and having the information you need ready before you start.
If you sign in to your account, the information you enter will be saved as you move through the form. This means you can return to your form later without having to start again from the beginning.
Important information before you complete this form:
The online form contains helpful links to planning guidance and we encourage you to refer to this guidance before submitting your complaint, as this may provide the answers you are looking for without requiring further investigation. This will also help you to understand whether your complaint is related to planning enforcement or whether other services may be better placed to assist with your concerns.
We do not investigate anonymous complaints or issues that are not planning related.
If you would like us to investigate a planning related issue you will need to complete all the information requested in the online form which is relevant to the type of breach being complained about.
Any complaints which do not provide the information requested may be deemed invalid and returned. To assist our investigation we also request the submission of photographs showing the alleged breach of planning control.
We are grateful for your time and we thank you for helping us improve our service.
