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Food inspections

We inspect all businesses that sell or handle food in the district, from the largest processors and manufacturers, to service providers such as child minders who may supply meals or snacks to children in their care.

Find out more below:

How often do we visit businesses?

How often businesses are visited will depend on the risk they pose. The risk is assessed by considering factors such as how many customers the business has and how clean it is. We will give each factor a score based on the national food safety system which determines when the next visit will be.

The higher the score businesses receive, the less regularly they are visited. And the lower the score receives, the more regularly they are visited. This helps us to drive up standards of food hygiene, by concentrating on those businesses that need to improve their standards.

What do we visit food premises?

Visits are done in various ways, but most often an officer will speak to you about what happens in your business, the safety methods you have put in place and will inspect the structure and cleaning.

Visits are generally unannounced and its important you let us inspect your premises when we arrive. By carrying out unannounced visits we can ensure that good standards are in place during usual operations.

Our reports

For the majority of well-run businesses, our team will put together a report detailing the standards observed, together with any breaches that need improvement and a time limit to put them right.

Businesses will also be given a star rating which is published on the government's national food safety system and on

What if we find a problem?

If something is seriously wrong we have the power to serve an improvement notice which means the food business operator could go to court if they fail to improve, or in the very worst cases we can serve a prohibition notice which has the power to shut the business or stop certain operations.

Whatever course of action we take must be in line with our enforcement policy, which ensures everyone is treated fairly. The policy is based on government guidance.

If you have any questions or concerns about inspections or enforcement contact 01543 308744 and ask to speak to a member of the food team or email us 

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Get in touch or visit...

Our location and travel details >>

Phone our contact centre: 01543 308 000
District Council House, Frog Lane, Lichfield, Staffs, WS13 6YY

If you need to contact a team direct, please visit our contacts page for team phone numbers and email addresses.

Opening times

Our main reception at Frog Lane in Lichfield is open Monday - Friday, 8.45am - 5.15pm. Our phone lines close at 5pm.