Help with your council tax bill

Get your evidence ready before you apply

To claim council tax support you will need to provide scans, photos or photocopies of a range of evidence, including:

  • Two forms of identity, such as passport and driving licence (for you and your partner – if applicable)*
  • Documents showing your national insurance number, such as a payslip, P60 or benefits letter (for you and your partner – if applicable)*.
  • Evidence of child benefit you receive for your children, such as a bank statement or award letter.
  • Birth certificate for any child under the age of 5.
  • Evidence of income for any non-dependant person(s) living with you
  • Student certificate (available from your education provider) and evidence of any student bursary, grant or loan.
  • Payslips for any paid employment.
  • Accounts for any self-employment that shows a summary of your income and expenditure.
  • Details of any other income you receive.
  • Details of child care costs – such as invoice or a letter from your childcare provider.
  • Evidence of all capital (held by you and your partner – if applicable) – such as bank statements.
  • For more information on the types of evidence we will accept, view our evidence checklist.

*You do not have to provide evidence of you/your partner’s national insurance number and two forms of identity if you have provided it to us as part of a previous claim, or if you receive one of the following benefits:

  • Income support
  • Income-related employment support allowance
  • Income-based jobseekers allowance
  • Pension credit
  • Universal credit

You do not need to send us evidence of the following benefits, as we are able to verify these with the Department for Work and Pensions (DWP):

  • Attendance allowance
  • Bereavement benefit
  • Disability living allowance
  • Employment support allowance
  • Income support
  • Jobseekers allowance
  • Maternity allowance
  • Pension credit
  • Personal independence payments
  • State retirement pension
  • Tax credits (unless you receive child tax credit for 3 children or more)