Parking fines (council-owned car parks)

Fines issued in council-owned car parks vary, depending on how serious the parking offence is.

  • Serious offences, such as parking in a disabled bay without a valid blue badge, will incur a fine of £70 (or £35 if you pay within 14 days).
  • Less serious offences, such as not displaying a valid ticket, will incur a fine of £50 (or £25 if you pay within 14 days).
  • We do not issue penalties by email and will never ask you to go to a third party website to make payment.

Who processes fines issued in car parks?

Parking tickets issued in car parks across the district are processed by our partners at Stoke-on-Trent City Council.

How do I pay for a fine issued in a car park?

To pay a parking fine, also known as a penalty charge notice, please call 0345 234 0068 or use our online payments system

How do I appeal against car park fines (issued in car parks)?

Parking appeals can be made either by e-mail to or in writing to:

Parking Services, PO Box 2994, Stoke on Trent, ST4 9FG.

Please remember to include the penalty charge number and vehicle details. A return postal address is also necessary as we are legally required to reply in hard copy.

Download our appeals process to find out more.

How do I appeal against fines issued on street?

If you get a fine for parking on a street in the district, this is managed by Staffordshire County Council and you will need to contact them direct at