Parking fines (council-owned car parks)
Fines issued in council-owned car parks vary, depending on how serious the parking offence is.
- Serious offences, such as parking in a disabled bay without a valid blue badge, will incur a fine of £70 (or £35 if you pay within 14 days).
- Less serious offences, such as not displaying a valid ticket, will incur a fine of £50 (or £25 if you pay within 14 days).
- We do not issue penalties by email and will never ask you to go to a third party website to make payment.
- All parking fines that are issued in the Council car parks will start with the reference LF.
Who processes fines issued in car parks?
Parking tickets issued in car parks across the district are processed by our partners at Stoke-on-Trent City Council.
How do I pay for a fine issued in a car park?
To pay a parking fine, also known as a penalty charge notice, please call 0345 234 0068 or use our online payments system. You will need the penalty charge reference number (starting with LF) and the vehicle registration number. If you can’t find your reference number please email email@example.com.
How do I appeal against car park fines (issued in car parks)?
Parking appeals can be made online here https://www.stoke.gov.uk/forms/form/47/en/appeal_against_a_parking_ticket
by e-mail to firstname.lastname@example.org or in writing to: Parking Services, PO Box 4907, Stoke on Trent, ST6 9FU.
Please remember to include the penalty charge number and vehicle details. A return postal address is also necessary as we are legally required to reply in hard copy.
Download our appeals process to find out more.
How do I pay for a fine issued on street?
If you get a fine for parking on a street in the district, this is managed by Staffordshire County Council and will start with the reference GE. Please contact Staffordshire County Council on 0300 111 8000.
How do I appeal against fines issued on street?
If you get a fine for parking on a street in the district, this is managed by Staffordshire County Council and will start with the reference GE. You will need to contact Staffordshire County Council direct at https://www.staffordshire.gov.uk/Highways/Parking-and-enforcement/On-Street-Parking/Penalty-charge-notices/On-street-parking-enforcement.aspx
How do I appeal against a private car park or operator?
We cannot help, intervene or assist with any other car park operators penalties or penalties issued on private land. Further information can be found on the Parking on Private Land Appeals website here https://www.popla.co.uk/
If you wish to cpmplain about a car parking attendant, please report it through our online form,
How do I report an issue with a car park?
If you spot an issue with one of our car parks, please report it through our online form.
How do I report an issue with a parking payment machine?
If you have an issue with one of our parking machines, report it through our online form.