Today’s online world brings huge benefits: easy access to banking, health services, social networks, shopping, and more. But with convenience comes risk - and online crime is rising.

From phishing emails to online impersonation, romance scams to fake parcel texts, the internet can be a gateway for criminals to access your money, identity, or private information.

This guide brings together advice and guidance from a range of trusted organisations and will help you:

  • Spot common scams and know how to avoid them.
  • Keep your devices and data secure.
  • Use social media safely.
  • Think critically about what you see online.
  • Avoid fake news and misinformation. 
  • Know where to get help if something goes wrong.
  • Help children and older adults.

Whether you're confident online or just getting started, a few simple changes can make a big difference. 

Staying safe online is about following simple steps and, above all, always pause and check before you act!

Enter our competition before Sunday 12 April at midnight to win a range of great prizes from local businesses, helping you enjoy the benefits of being online while keeping balance, wellbeing and safety in mind.

With thanks to Jellybean Cyber and Staffordshire Police for their support and input into this online section. 

Online account

Win great prizes

Enter our stay safe online competition to win great prizes including free gym membership for a month, free tickets to the Lichfield Literature Festival, mindfulness workshops, goody bags and more!

Enter now!
Report fraud

Always report online fraud

If you’ve been affected by online fraud the Report Fraud team are the people you need to speak to. They will help you report to the police, learn about how to prevent it, and get the support you need.

Contact the team today!