Bin collections in the snow
Bin collection in the snow
We do all we can to empty your bin/s during snowy and icy weather, but we also have to be mindful of the safety of local people, our drivers, our crews, our vehicles, and cars parked on streets.
Our trucks are very heavy, particularly when they have a full load, and we need to be sure they will not slip or slide, or cause damage to parked vehicles, buildings or pedestrians before we move into a street. The decision on whether or not it is safe for our vehicles to drive in certain areas or streets will be made by our drivers locally. Our drivers will take into account the driving and weather conditions at the time they arrive in an area, and the physical nature of the roads that have to be driven down.
We often hire in extra staff and trucks to catch up on missed collections, but when the weather is bad across the country, lots of councils need to hire in more trucks to deliver extra collections, so they are not always available.
If we miss bins, we may have to prioritise catching up on black bins, rather than blue bins. This is because black bins often contain sanitary products, such as disposable nappies.
We may also suspend garden waste collections, so we can catch up on other missed bins - such as black and blue.
Thank you for your understanding.