Frequently asked questions
General
Why are bollards being installed?
The bollards are being installed as part of the pedestrianisation scheme to control vehicle access and improve safety in the area.
Will there be any support during the transition period?
Yes, during an initial test period, an operative will be on-site to assist users with entry and answer any questions.
Blue Badge Holders
Can Blue Badge holders access the pedestrian zone?
Yes, Blue Badge holders can access the pedestrian zone at any time to park in the designated bays on Bore Street.
How do Blue Badge holders gain access?
Blue Badge holders will press an intercom button at the bollards. A control room operative will ask for details, such as the Blue Badge number, and grant access. Please ensure your Blue Badge number is available.
What if I experience issues with the intercom system?
If you have any problems using the intercom system or accessing the pedestrian zone, please contact 01543 308 000 or enquiries@lichfielddc.gov.uk
Please visit, Apply for a disabled blue badge – Where can blue badge holders park for further information.
Deliveries
Can deliveries be made at any time?
Yes, deliveries are permitted at any time.
How do delivery drives gain access?
Businesses within the pedestrian zone will receive access codes, which they can distribute to delivery drivers.
What if a delivery driver does not have the access code?
Delivery drivers should contact the business they are delivering to. If there are further issues, businesses can contact enquiries@lichfielddc.gov.uk
Can I get parking waivers for contractors?
A temporary parking waiver will allow you to bypass some parking restrictions but will only be issued in specific circumstances. To apply please visit, Parking bay suspensions and waivers - Staffordshire County Council
Can I get food deliveries?
Food deliveries/collections are not permitted, food delivery drivers can utilise the service areas located at Lombard Street & Backcester Lane.
Permit Holders
(Businesses & Residents with Private Parking)
Who qualifies for a permit?
Businesses and residents with access to private parking within the pedestrian zone are eligible for an access permit.
How do permit holders gain access?
Permit holders will be issued access fobs, which will allow them to enter the pedestrian zone at any time.
What should I do if my access fob is lost or not working?
Please report any issues to enquiries@lichfielddc.gov.uk
Taxis
Travelling in a taxi as a Blue Badge holder?
The Blue Badge is linked to you rather than a vehicle, so you can use it with any car. This includes taxis and hire cars that you're driving or travelling in as a passenger.
Taxi rank locations?
Tamworth Street, opposite Lichfield Methodist Church – operational daily from 18:00 to 06:00.
The Friary (Old Library bus stops) - operational daily from 20:30 to 07:00.
Lichfield City train station - operational daily at all times.
Pavement Licences
How do I apply for a pavement licence?
Please visit Pavement licences for information regarding pavement licences.