Community safety delivery plan outline 2022 - 2023

Priority two: anti-social behaviour

Anti-social behaviour (ASB) is a broad term used to describe the day-to-day incidents of crime, nuisance and disorder that can make people’s lives a misery – from litter and vandalism, to public drunkenness and abusive neighbours. 

ASB in Lichfield District

In 2020-21 there were 3,460 ASB incidents in Lichfield, equivalent to rate of 32.8 per 1,000 population. This is lower than the force-wide rate (41.0) and rates for England and Wales. ASB recording for 2020-21 includes incidents of recorded Covid-19 legislation breaches, which accounted for 1,455 incidents or around 42% of recorded ASB in Lichfield.

While rates of ASB in the CSP area overall are low, there are some hotspot areas – particularly around Lichfield centre (Stowe ward) and Chasetown.

The proportion of ASB which relates to Neighbour Disputes (27%) is higher than that recorded across the force-area (21%).

Actions we will take

  • Agree an initial single agency response to complaints across partner agencies
  • Develop a triage process
  • Develop a process to deal with repeat and perpetuating cases
  • Utilise support services such as Harmony
  • Fund diversionary activities
  • Deliver training for partners around ASB complaint management and dealing with community triggers


  • Better understanding of issues across the partnership
  • Reduced duplication of work by partner agencies
  • More holistic response to complaints
  • Increased satisfaction of service users
  • Reduced number of repeat and perpetuating cases
  • Support provided to people who have experienced ASB
  • More potential victims and perpetrators supported to divert away from ASB
  • Shared understanding of good practice
  • Reduced number of repeat complaints
  • Increased satisfaction of service users